Shipping policy

SHIPPING INFO

According from the drop-down menu below, we ship to this countries with quality shipping.  A shipment takes 3-10 business days to arrive, please refer to the table below for various shipping times to international destinations.

United States United Kingdom Germany France
Spain Russia Netherland Austria
Sweden Poland South Africa Australia
Greek Portigal Japan Korea
Ireland Italy Switerland Canada
Belgium
Shipping Method Shipping time Costs
Standard Shipping 10-18

business days

   Free postage sitewide

 

 Notes:

1) Shipping Time does not include a 1-3 day processing time required to process your order from the date your order is placed.

2) We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.

3) If there is any shipping issue with your package , you must contact Customer Support within 180 days after your order was placed.

4) Affected by Covid-19, there will be some delay on the delivery.

 

What is the processing time?

The item’s processing time is the time from receiving your order to physically dispatching it. After receiving your order, we conduct rigorous Quality Control checks and tests in order to ensure the product’s quality prior to shipment to meet your satisfaction. This can involve detailed in-house checks: e.g. material quality, zippers, seams, embellishments and motifs, interiors, lining, etc. The total processing time varies depending on the complexity, design and size of the specific product or article. Larger orders will naturally take longer. It normally takes within 24 hours of business day for us to process your order. However, please note that the processing time can also be affected by the stock status of individual items, the time of the year, national holidays, etc. If your order includes very popular items that are experiencing stock availability issues, then the order can take 1-3 business days to process and dispatch. We apologize in advance for any inconvenience caused by these delays and thank you for your patience.

 

 

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